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Privacy policy

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This policy explains how UAB VIP IMPLEX processes the personal data you provide on vipimplex.eu, in particular through the request form.

Data controller

UAB VIP IMPLEX, company code 305605497, address Pušyno g. 23, LT-32134 Zarasai, Lithuania. Email vipimplex@gmail.com, phone +370 659 90075.

What data we process

When you submit the request form, we process:

  • your full name and email address (required);
  • company name and phone number (if provided);
  • the selected service area and the text of your request;
  • your consent and the time of submission.

Cookies and analytics

The website does not use cookies, analytics, advertising tools or third-party scripts. For hosting and security, Cloudflare technically processes your IP address and request data. The request form is protected against spam without third-party services — with a hidden field and a check of how long the form took to fill in.

Purpose and legal basis

We use the data only to respond to your request and, where relevant, to prepare an offer. The legal basis is your consent (GDPR Art. 6(1)(a)) and steps taken at your request before entering into a contract (GDPR Art. 6(1)(b)).

How data is handled and who receives it

The website does not store requests: the form is forwarded by email to the company mailbox via the Resend email delivery service. The data is processed by these service providers: Cloudflare (website hosting), Resend (email delivery) and Google (Gmail) (company email). Where data is transferred outside the European Economic Area, this is done under the European Commission's standard contractual clauses.

Retention period

We keep request and correspondence data for no longer than 12 months after the last contact. If a contract is concluded, data is kept for the periods required by Lithuanian law.

Your rights

You have the right to:

  • access your data and receive a copy;
  • request correction or erasure;
  • request restriction of processing or object to it;
  • data portability;
  • withdraw your consent at any time (this does not affect earlier processing).

How to contact us

To exercise your rights, write to vipimplex@gmail.com. If you believe your data is processed improperly, you may lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).

Changes to this policy

We may update this policy. The current version is always published on this page.